Frequently Asked Questions

Call us at (214) 519-9637 or send a message through our contact page describing what you'd like preserved. You can drop your collection off at our Fort Worth studio, or ship it to us from anywhere in the country. We'll itemize everything and confirm a plan before any work begins.

Photographs of every size and condition, photo albums and scrapbooks, 35mm slides and negatives, VHS and other video tapes, 8mm / Super 8 / 16mm movie reels, and large-format items like maps, posters, and artwork. If it holds a memory, ask us — we've likely scanned it before.

No. We're based in Fort Worth and serve families across the DFW Metroplex, but we also work with clients nationwide. Call us and we'll walk you through securely shipping your collection to the studio.

Every item is carefully itemized when it's checked in, and naming requirements are set before anything is touched. We literally put the white gloves on. Your collection is tracked from check-in to hand-back, and your originals are returned to you along with your digital files.

Yes. We meet each item where it is in its current condition. Beyond scanning, our restoration work can repair tears, correct fading, and clean up damage so a treasured photo looks whole again.

Movie film, like photos and negatives, decays over time — so the sooner it's digitized, the better. We carefully prep and transfer aging reels and tapes to clean digital files you can watch and share without wearing out the original.

You'll receive clean, high-resolution digital files organized to the naming requirements we set at check-in — ready to save, back up, and share with family in seconds. Your original items come back to you, too.

Turnaround depends on the size and condition of your collection. A small batch of photos moves quickly, while large scrapbook or restoration projects take longer because of the hands-on care involved. We'll give you a timeline when we itemize your project.

Because memories in a box fade, get lost, and are only enjoyed when someone digs them out. Digitized, your family's history lives on your phone and in the cloud — a click away the moment a memory comes up.